Returns & Exchanges
We want you to feel confident on the course with your new clubs, which is why we offer a 30-day satisfaction guarantee on all Stix Golf equipment. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, we will provide a prepaid shipping label via email to ensure your clubs are tracked and insured during transit.
Pack Your Gear
Securely pack your clubs in the original shipping box or a similar protective container to prevent damage, ensuring all components and accessories are included.
Drop Off and Refund
Drop your package at the designated carrier location; once our warehouse inspects the returned gear, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing